Privacy Policy

Festively Dead Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.festivelydead.co.uk 

WHAT INFORMATION IS BEING COLLECTED?

We collect a variety of information before, during and after you order with Festively Dead .This includes:

• Names, Addresses and Contact Information of the person(s) placing an order with us.
• Names, Addresses and Contact Information of the person(s) using our services.
• Names (and in some cases ages and gender) of all participants of an order.
• Details and notes taken throughout an order or service provided to help us remember conversations during and details of your session.
• £e collect information about the individual web pages or products that you view, what websites or search terms referred on the website. 

HOW IS IT BEING COLLECTED? 

As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” This data is collected using the following methods: 

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
•  “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
• In the cases where you are purchased a voucher. We may also use this data. 

Emails that you send to us, contacting us via social media. These details are also stored and used to keep you up to date with services and provide you with key information. 

WHY & HOW WILL IT BE USED?

When you place an order, the information we collect is to fullfil any order placed. (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations)

Contact data (e-mail addresses) may be used to send you direct offers from Festively Dead about promotions or news. These can be unsubscribed from at any time.

Some of the data we collect is to help provide you with a better customer service experience.

We are required by law to collect and store certain information relating to any order you place with us.

WHO WILL IT BE SHARED WITH?

We take your privacy very seriously. We do not sell your data to third party organisations. There are a few scenarios where some of your data may be shared with third parties to allow us to provide our services to you. These include:
• Delivery and Postage Service Providers to allow us to send you documentation and orders you have placed. (Information shared includes Name, Address and in some case e-mail address / mobile number)
• Law Enforcement and Legal Requirements – we will provide data to law enforcement agencies if issued with a court order to do so.

 

HOW WILL THIS AFFECT YOU?

This will have no negative affect to you. 

HOW LONG IS THE DATA STORED?

Most data we collect is stored indefinitely. This is to allow us to provide a better service to you as a customer in the event that you contact us again in the future. If you require for us to delete this information please contact us. 

ACCESS TO STORED DATA.

If you have any questions about data we hold about you, please feel free to contact us. As well as trying to help you directly. You can ask us if you need more information or need us to delete the data stored.