Shipping & Returns
SHIPPING
Orders are shipped within 1 - 5 working days. These can vary depending on type of product & stock availability.
Orders are processed Monday - Saturday.
UK orders ~ £4.
Typically to arrive 1 - 3 days after dispatch. 48 hours Tracked via Royal Mail.
Free Delivery on orders over £100
EU Orders - £10
Typically 10 - 14 days after dispatch. Subject to customs clearance. Send via tracked postal service.
Custom delays are different to each country.
Customs entry will be subject to duties and customs fees.
Rest of the World - £12
Typically 10 - 14 days after dispatch. Subject to customs clearance. Send via tracked postal service.
Custom delays are different to each country.
Customs entry will be subject to duties and customs fees.
Please allow up to 4 weeks for international shipping.
If you have any questions please contact us.
Returns
Returns must be completed within 14 days of receipt.
They mut be returned as sold (no alterations, not worn, not washed or marked) or we can reserve the right to refuse your refund.
To process a return, you need to contact us.
You will be responsible for all costs incurred to return the items.
Items returned must be returned as sold (not worn, washed, marked or altered).
We do not refund the postage fees on the order.
Refunds can take up to 10 days after being processed.
If we are exchanging a product, the time it takes to for the exchange to reach you may take time depending on the location.
We recommend sending returns back tracked to account for the mail.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. These funds can usually take around 3-5 business days to appear back into your account, but again may vary.
Only full price items can ben refunded. Sale can be exchanged for other products or store credit.